FAQ

How do I return an item?

Returning an item with us is fast, easy and free (UK based customers only). All orders come with one of our free returns forms which has all the information about how to return your item with us, get in touch through messenger or email we can help you with any furter advice. 

For more details see our Returns Page.

How much does shipping cost?

We offer standard shipping on all items at price of £16,00.
Some itens got free delivery. For more details see our Shipping Page.

 

How do I change or cancel my order?

To change something about your order we ask that you contact us as soon as possible so we can update your order before receive the second tracking number. If you have already received an email confirming that your order has been shipped, we recommend re-purchasing the new, correct item online and then returning the incorrect item when it arrives with you. This is the most efficient way to get your new item. To cancel an item before it has left us we recommend contacting our customer service team via email. (contact@eurohype.co.uk)